Shipping policy
SHIPPING POLICY — STRETCH
This Shipping Policy explains how STRETCH delivers products to customers in the Netherlands and Belgium.
1. Delivery Areas
We currently deliver to:
- The Netherlands
- Belgium
If you would like delivery to another country, please contact us at support@stretch-store.com for custom arrangements.
2. Delivery Options
- Standard delivery is curbside / doorstep delivery (to the front of the building).
Indoor Placement & Installation (Optional)
- Indoor placement, assembly, or full installation can be arranged for an additional fee.
- Customers may request installation by contacting us after placing the order.
3. Delivery Times
Signature Beige (In Stock)
Orders are delivered within 2–5 business days.
Other Colors (Made to Order)
Standard delivery time is approximately 12 weeks, or approximately 6 weeks with the premium production option (+€200 per unit).
4. Shipping Costs
Delivery in the Netherlands and Belgium is from €300, depending on distance, delivery location, and order size
Exact shipping costs will be communicated after contacting STRETCH.
5. Order Processing
Once payment has been received:
- STRETCH prepares your order.
- You will receive a confirmation email.
- A delivery appointment may be scheduled for large equipment.
STRETCH retains ownership of all products until full payment has been received.
6. Risk of Loss or Damage
STRETCH bears the risk of damage or loss until the moment of delivery to the customer.
After delivery, responsibility transfers to the customer.
7. Missed Deliveries
If the delivery fails due to incorrect address details or the customer not being present, additional delivery costs may apply.
8. Split Shipments
Orders containing multiple items may be shipped separately to ensure timely delivery.
9. Contact
For questions about shipping or delivery, contact:
STRETCH – part of Marhein Holding B.V.
De Langeloop 10J
1742 PB Schagen
The Netherlands
📩 support@stretch-store.com